Spike, the leading conversational email app, recently unveiled Spike for Teams, an end-to-end email and team chat service designed to help marketing teams by delivering an unparalleled, unified communication and collaboration experience. Hosted entirely in the Spike platform, this solution enables seamless communication between internal teams and external individuals such as partners, clients, and vendors, regardless of whether or not they are using Spike.
Every marketer knows that effective and efficient communication is paramount in aligning with its core branches – from SEO, social media, product marketing, and graphic design to content marketing. By establishing clear and bulletproof lines of communication with both clients and team members, companies can guarantee that everyone is on the same page, comprehending the organization's objectives.
In fact, a recent study shows that poor communication can result in significant financial losses for businesses, amounting to approximately $60 million annually. Conversely, organizations that implement effective communication strategies have a 50% higher chance of experiencing reduced employee turnover rates and a 47% increase in shareholder returns.
In a nutshell, disorganized communication yields inadequate collaboration. This is a risk that marketing teams just can’t take, especially in today’s hyper-competitive era. To help them stay in their A-game, Spike for Teams takes a comprehensive approach by integrating various communication channels such as conversational email, messaging, video conferencing, AI-assisted services, project management, and collaborative document management into one unified platform. This results in a simplified user experience and a single invoice, all at a reduced cost.
Inside Spike for Teams
Spike for Teams offers a range of features designed to enhance communication and collaboration within marketing teams. With conversational email, users can enjoy an email experience that resembles chat, making it effortless to stay responsive. The priority inbox feature ensures that important emails are pushed to the top of the inbox, allowing users to focus on critical messages. Additionally, Spike integrates video meetings directly into email and team chat, enabling seamless communication through video and audio calls.
With collaborative docs, Spike provides a platform for teams to brainstorm, plan, edit, write, and work together on documents – ideal for accurate messaging between different core branches of marketing. The super search functionality allows users to locate files, conversations, and other content instantly easily. Moreover, with Spike, users have the option to connect their existing business email domain or obtain a custom domain directly from Spike, ensuring a secure and professional email experience. This ensures that email and messaging functions are secure, reliable, and easily archived. Teams can effortlessly manage their communication across web-based clients, mobile apps, and desktop applications, enabling seamless collaboration.
Channels and groups in Spike create dedicated spaces for company-wide and private discussions, allowing teams to engage in conversations related to specific projects or topics. Furthermore, Spike incorporates the power of AI with its Magic Message feature. This AI-powered assistant assists users in replying to messages, writing emails, taking notes, and more, enhancing productivity and efficiency in communication tasks.
Furthermore, Spike for Teams enables users to effortlessly switch between communication modes, such as initiating a video meeting from an email or elevating a chat message to an audio call. Additionally, teams can collaborate on projects, promoting efficiency and teamwork and accelerating business operations.
Dvir Ben Aroya, CEO of Spike, explained, "Spike has been recognized as the world’s leading conversational email app on the market with more than 1 million active users globally. Now, we're taking our vision of modern and unified communication and collaboration to the next level by launching an integrated email and messaging service for businesses. Spike for Teams enables support teams to deliver rapid, precise responses using customizable message templates. It allows agencies to deliver top-tier service to their clients through various channels—email, chat, voice, and video. Startups can keep everyone on the same page using private groups and public channels. As the only communication and collaboration platform built on the technology that powers email, Spike for Teams has a unique edge over platforms that often require everyone to be on the same platform for effective communication.”
Launched in 2018 by Dvir Ben Aroya (CEO) and Erez Pilosof (CTO), Spike unifies email, chat, calendar, calls, team collaboration, and tasks in one seamless feed. Spike is available for iOS, Android, Mac, PC, and web browsers in a freemium-based model. Spike enables real-time conversations and live collaboration without switching between apps, resulting in higher productivity and greater team impact.